PRIVACY POLICY

Recovery Guides Pty Ltd (ABN 60792093722) is a retailer that trades utilising the Internet through the Rehabonthenet.com ™ website. Rehabonthenet.com aims to protect personal privacy of our customers, and observes the National Privacy Principles pursuant to the Australian Commonwealth Privacy Act 1988.

Personal information about our customers, including your name, address, telephone number and other personal details will be handled appropriately, and you may contact us at any time to request details about what information we hold, or to request it to be changed or deleted.

Rehabonthenet.com ™:

• Will only collect the personal information about a customer that we need to do business with the customer. For Australian residents purchasing items from our online store, this will usually be a name, address, contact telephone number, e-mail address, delivery details and purchasing information (for example the items being purchased or placed as a special order)
• For international subscriptions, information is generally limited to name, address and email details
• We do not sell or rent personal information about our customers, including names, addresses and telephone numbers, to any outside person or organisation
• We only ever use a customer's personal information for Rehabonthenet.com ™ updates, informative newsletters or marketing purposes if we have first requested and received your permission to do so.

Wherever possible you have the option of transacting with us anonymously as a customer. Once you decide to make an on-line purchase or subscribe, you will need to cease to be anonymous. We require your details in order to process your subscription and deliver any purchased items to you. Failure to complete this information fully may mean that you will not be able to purchase goods using this site. Rehabonthenet.com does not collect personal information unless it is necessary for us to carry out our functions and activities as a retailer and online rehabilitation subscription provider. We only collect such information by lawful and fair means and in an unobtrusive way. 

Personal information is requested or collected only when it is required to assist you in efficiently completing your transaction or in handling your inquiry. Generally, there is no obligation to provide us with any of the personal information that we may request, however if you choose not to provide us with the requested information we may not be able to offer the requested service, or we may not be able to handle it as efficiently for you. For Australian residents, the information we require in the delivery section must be completed, so that we can deliver the items purchased. Failure to provide a delivery address will mean that the goods will not be delivered. Where the details provided are about a third party, we will inform the third party as to how we received their details. 

This site may from time to time contain links to other websites. Rehabonthenet.com ™ is not responsible for the privacy practices nor the content of any linked website. You should be aware that you must read the Privacy Statement related to that site. The Rehabonthenet.com ™ Privacy Statement relates only to Rehabonthenet.com ™ website.

As is the case with many websites, we automatically receive and record information on our Internet Server logs from your Internet browser including your Internet Provider address and cookie information. "Cookies" are small files that your web browser places on your computer's hard drive and which enable us to monitor your use of our website. This assists us to develop the site further based on our customer's use of it. The cookies do not allow us to gather any personal information that would identify you or your e-mail address. You have the option of setting your web browser to reject cookies; however this may impact negatively on your experience of this website. 

Rehabonthenet.com ™ uses your personal information for the primary purposes of our business as a retailer to facilitate your purchase or in providing the subscription service you have requested, where you consent to such disclosure, or where such disclosure is permitted by the Privacy Act. The personal information you provide will not be disclosed to any organisation, except: To our providers of website hosting, order processing and fulfilment services as may be required to process and dispatch your order; Australia Post or a courier company contracted to effect delivery of your purchase; Our accountants if required in the course of their audit procedures; As required or authorised by law. 

Any third party to whom this information is disclosed will only be able to utilise the information for the sole purpose of enabling the third party to manage and host Rehabonthenet.com to fulfil and affect delivery of your purchase, and to ensure the accuracy and validity of Rehabonthenet.com records as well as the proper accounting of the same. The disclosure enables Rehabonthenet.com to retail to you over the Internet. We will not otherwise provide your personal information to a third party without your approval except in cases required or authorised by law. 

Rehabonthenet.com ™ takes measures to ensure that the personal information you have provided to us is kept confidential and secure, and to ensure it is protected from unauthorised access, misuse, disclosure or alteration. All information submitted to www.rehabonthenet.com is secured using Secure Sockets Layer (SSL) software. Information held by this website is protected by encryption and firewall technology. We will also take measures to securely destroy or permanently de-identify personal information when it is no longer required. 

If you are concerned with the way Rehabonthenet.com ™ has handled your personal information, please contact us. Please contact us if you would like access to the personal information that we hold about you, if you would like to update it, or if you believe that the personal information we hold about you is incomplete or inaccurate. To protect your privacy and security we may need to take reasonable steps to verify your identity before granting access or making corrections.

Rehabonthenet.com ™ Privacy Policy: Our Privacy Policy will be reviewed and updated as required. This Privacy Statement is current as at June 2010. Recovery Guides Pty Ltd may change or update this policy from time to time. More information: More information about Australia's Privacy Law and the National Privacy Principles is available from the Federal Privacy Commissioner's website at www.privacy.gov.au